FAQ

What is the cost to attend Focal Point 2013?

Registration for the user conference this year is as follows:

Early Bird fee: $500.00 USD – For registrations made on or before June 7, 2013. 
Includes access to the full meeting, breakfast and lunch on meeting days, welcome reception and the Triple Point Customer Appreciation Event.

Full conference fee: $750.00 USD – 
Includes access to the full meeting, breakfast and lunch on meeting days, welcome reception and the Triple Point Customer Appreciation Dinner.

How do I reserve hotel accommodations?

Triple Point has secured discounted room rates at the Conrad New York of $399.00 per night. All travel and hotel expenses are each attendee's responsibility.

To book your hotel reservation, please click here and enter the Group Code TPTFP.

Room reservations may be cancelled without penalty until July 7, 2013. After this date any cancellations will be charged for the entire stay of the reservation. If the Hotel should be fully booked on the corresponding dates, there will be no charge.

Who should attend Focal Point 2013?

Focal Point 2013 is a customer-only event designed to help Triple Point customers get the most out of their commodity solutions.

Is this conference open to the public?

No. Focal Point 2013 is a private event solely for Triple Point clients and select partners.

What is included in the registration?

Your registration includes all official program activities: admission to General Sessions, Solutions Pavilion, Welcome Reception, and Customer Appreciation Event. Breakfast and lunch will be provided each day of the event.

What is the conference cancellation policy?

Cancellations received by July 7, 2013 will receive a full refund. Regrettably, after that date Triple Point is contracted to pay the conference program and accommodation fees; therefore, no refunds will be given on cancellations received after July 7, 2013.

For cancellation requests, please call Brianna Grabow at brianna.grabow@tpt.com.

What is the last day to register?

We will accept registrations up until September 16, 2013, as we need to provide the venue with a final headcount prior to the event.

How do I request a one-on-one meeting with a Triple Point senior executive?

For executive meeting requests, please e-mail Brianna Grabow, at brianna.grabow@tpt.com.

When do I get my badge?

Badges can be picked up on site at the Triple Point Registration Desk during the Welcome Reception on Monday evening or the following morning during registration. Please keep your badge with you and wear it to all conference sessions and events over the course of the two days. These badges are designed to assist you in easy recognition of participants at the conference.

What is the conference dress code?

Business casual attire is suggested. Please be sure to pack a sweater or light jacket, as meeting rooms are often chilly.

Is transportation from the airport included?

No, you will have to arrange your own ground transportation. Your options include rental car, airport shuttle or taxi. Please visit the Hotel & Travel Info page for assistance with your transportation needs.

What is the weather like in New York in October?

The high temperature in October is typically 65°F, with a low of about 50°F. October is a beautiful month to visit New York City. The weather tends to be very comfortable -- warm days and cooler nights. Bring a sweater or medium weight jacket (for keeping warm in the evenings) and closed toe shoes, water resistant if possible. As we get closer to the conference, check the local forecast.

May I bring a guest?

You are more than welcome to bring a guest to accompany you. However, Triple Point conference events are strictly reserved for customers.

How do I reserve Spa services and/or other activities?

For planning your time at the Conrad please contact ConradNYconcierge@conradhotels.com. For more information on local attractions in New York City, please click here.

My question wasn't answered. May I call someone for help?

Please direct all questions to Brianna Grabow at brianna.grabow@tpt.com

I'd like to suggest a presentation. Who can I contact?

Please contact Brianna Grabow at brianna.grabow@tpt.com